GDPR Roles and Data Processing
For your personal data, we act as a Data Controller. However, regarding the data of your clients and their pets that you enter into the system, VetSpace is strictly a Data Processor acting only on your behalf. The clinic is fully responsible for obtaining the necessary consent from its clients before entering their data. Data processing terms are governed by our Data Processing Agreement (DPA).
Information We Collect
We collect information you provide directly, such as your name, email, clinic details, and patient data. We also collect usage data automatically, including browser type, device information, and interaction patterns.
How We Use Your Information
We use your information to provide and improve our services, communicate with you, process payments, and ensure security. We do not sell your personal data to third parties.
Information Sharing
We share your information only with service providers who help us operate VetSpace (payment processors, hosting), and when required by law. All third parties are bound by strict data protection agreements.
Data Location and Transfers
Your data and your clients' data are stored on secure servers (e.g., within the European Union) that comply with GDPR requirements. In the event of data transfers outside the EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
Cookies & Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand how you use VetSpace so we can improve the experience.
Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data.
Your Rights
You have the right to access, correct, or delete your personal data. You can export your data at any time or request account deletion by contacting our support team.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or through the application.
Contact Us
If you have questions about this Privacy Policy, please contact us:
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